The real-time live support is provided to subscribers of Entrespace® services during normal business hours (Monday through Friday- 9AM-6PM EST, excluding public US holidays) via phone, text, live chat, instant messaging or email 

• On-demand guidance on how to follow and execute the HIPAA Policies & Procedures
• Guidance & recommendations for IT tools and services (e.g., HIPAA-compliant Email, HIPAA-compliant messaging, Patient & EntreUpload® forms etc.) 
• Addressing real-time questions about handling specific situations or 3rd party requests